FAQ

What upgrade path do I have to follow, to ensure I get Director to the latest 5.x operating system?

FAQ ID:    FAQ1172
Version:    3.0
Status:    Published
Published date:    12/06/2010
Updated:    01/25/2012
 

Answer

Upgrading to Director, version 5.5.2.1, can be done in one step from these versions:

  • 5.4.2.4
  • 5.4.2.5
  • 5.4.2.6
  • 5.4.2.7
  • 5.5.1.1
  • 5.5.1.2
  • 5.5.2.1
  • 5.5.2.2

However, upgrading to Director, version 5.5.2.4  needs to be done in steps.  You cannot take a older Director version, and jump it up to the very latest in one step. You need to upgrade incrementaly. 

Here's the upgrade path  that we suggest you follow::

  1. SGME 5.2.2.1
  2. SMGE 5.3.1.3
  3. SGME 5.3.1.4
  4. SGME 5.4.1.1
  5. SGME 5.4.2.4

NOTE1: Steps 3 and 6 can be skipped, but, apart from that, you must follow this upgrade path.

NOTE2: For information on how to upgrade Director, see KB1425

NOTE3: For information on how troubleshoot, using the archive file, see KB4143

NOTE4:  For information on what ports need to be open to get to the Director, see KB3457

NOTE5: For information on troubleshoot tips, regarding not being able to access the UI, see FAQ1007

NOTE6: For a summary on what command line interface commands are available, see KB4178


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