FAQ

Why am I getting the error "Authentication failed from x.x.x.x: user 'unknown user' (realm myiwa)"

FAQ ID:    FAQ1695
Version:    2.0
Status:    Published
Published date:    11/04/2011
Updated:    11/28/2011
 

Answer

This error can be caused by many factors but some of the most common are proving to be related to programs that initiate automatic updates for various mobile devices.

Please use the following Knowledgebase article to track and identify which sites are being accessed.

https://kb.bluecoat.com/index?page=content&id=KB4397

Please refer to the follow KB's for Windows Updates and Nokia OVI issues:

 

 

 


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