Why am I getting the error "Authentication failed from x.x.x.x: user 'unknown user' (realm myiwa)"

FAQ ID:    FAQ1695
Version:    2.0
Status:    Published
Published date:    11/04/2011
Updated:    11/28/2011


This error can be caused by many factors but some of the most common are proving to be related to programs that initiate automatic updates for various mobile devices.

Please use the following Knowledgebase article to track and identify which sites are being accessed.


Please refer to the follow KB's for Windows Updates and Nokia OVI issues:




Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.

Your response will be used to improve our document content.

Ask a Question