FAQ

Where can I learn how to get started with Blue Coat's IntelligenceCenter (IC)?

FAQ ID:    FAQ266
Version:    2.0
Status:    Published
Published date:    07/22/2009
Updated:    08/31/2009
 

Answer

Blue Coat created a 25 minute long computer-based training which provides a step by step approach on how to best install, setup, and get started with IntelligenceCenter.  The video is located at https://bto.bluecoat.com/content/training/getting-started-intelligence-center/play.htm. It covers the following topics:

  • Introduction to IntelligenceCenter
  • Setting up for IntelligenceCenter
  • Installing IntelligenceCenter
  • User Interface overview
  • Getting started:  Tasks
  • Getting Support

 

 

NOTE:  You will need BlueTouch Online (BTO) credentials in order to access this training.  If you do not have a BTO account, please go to http://www.bluecoat.com/support/supportservices/webpowerrequest to request an account.  If you have an account but you need your password reset, please go to https://bto.bluecoat.com/help/forgotpassword to reset your password.


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