FAQ

Web download via Proxy SG is failing

FAQ ID:    FAQ958
Version:    1.0
Status:    Published
Published date:    08/11/2010
 

Answer

 

In some cases, a download can fail because the ProxySG appliance has to wait for a response from the OCS. You can increase the timeout on the ProxySG appliance for both the client and server side by adding the following CPL code to the Local Policy File:
 
<proxy>
client.address=x.x.x.x http.client.recv.timeout(xxx)
 
<proxy>
url.address=x.x.x.x http.server.recv.timeout(xxx)
 
You can also change the global setting (if required) by entering the following CLI commands:
 
Enable
 
Config t
 
http receive-timeout client xxx
 
http receive-timeout server xxx

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