Solutions

The browser 'save as' pop-up does not display even though the ICAP patience page indicates that the entire object has finished being downloaded and scanned

Solutions ID:    KB1053
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    03/16/2009
 

Problem Description

The browser 'save as' pop-up does not display even though the ICAP patience page indicates that the entire object has finished being downloaded and scanned

Resolution

The patience page progress indicator is a reflection of how much data has been sent to the ICAP server. If the ICAP server does not respond indicating the object can be served to the client, the end user will not get the pop-up.  For example, an ICAP server may exhibit significant delays in responding with a "204 - No Content" after the last data was sent to it. Once the "204 - No Content" is returned, the end user will then receive the pop-up.


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