Solutions

There are problems viewing PDF files with Internet Explorer (IE) when using ICAP Patience Pages

Solutions ID:    KB1074
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    03/19/2009
 

Problem Description

There are problems viewing PDF files with Internet Explorer (IE) when using ICAP Patience Pages
Internet Explorer won't show PDF files

Resolution

The response header 'Accept-Ranges' which is returned when a Patience Page is being used, causes Microsoft Internet Explorer to display an error because IE was expecting a PDF file and not a Patience Page. If this problem occurs, you can configure your policy to remove the 'Accept-Ranges' header from the response.


response.icap_service(icap_service_name)

action.delete_header(yes)

define action delete_header
    delete(response.header.Accept-Ranges)
end


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