Solutions

Can ProxySG users still access websites if the ICAP or ProxyAV server goes down?

Solutions ID:    KB1726
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    04/27/2009
 

Problem Description

Can ProxySG users still access websites if the ICAP or ProxyAV server goes down?
You want to know if user can still access websites if the ICAP server goes down

Resolution

This depends on whether you have configured your ICAP service to fail open or fail closed in Policy. The default behavior is to fail closed, which means that if the ICAP server is unresponsive that requests will not be served. If you have specified for the ICAP service to fail open, requests will continue to be served normally even if the ICAP server is unavailable.


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