Solutions

What data is captured in the log files

Solutions ID:    KB1807
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    04/28/2009
 

Problem Description

What data is captured in the log files
You want to know what data is captured in the log files

Resolution

  • AlertsErrors: This file is a log of alert errors. When the ProxyAV cannot send alerts to the administrator(s) designated in the Alerts page, the event is logged here. The most common entry to this log is an inaccessible SMTP server.

     
  • AlertLogFile.log: If 'Enable alerts logging to file' is enabled on the Alerts page, all events are logged here. This log is different from the AlertErrors.log in that it includes all alerts, not just those that could not be sent to the administrator by e-mail.

     
  • virus-log-date.csv: Log files generated by virus logging in CSV format.

     
  • boot.log: Records all reboots of the machine. Using this information, Blue Coat technical support can assist you with troubleshooting.

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