Your Client Workers are being maxed out

Solutions ID:    KB1965
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    04/28/2009

Problem Description

Your Client Workers are being maxed out


Client Workers are Getting Maxed Out

Client Workers get maxed out for many reasons. Here are some common reasons:

  • ICAP bottleneck you can take a look on OPP/stat
  • DNS issue
  • Loop on certain traffic
  • Authentication failure or delay
  • Proxy upstream network issue
  • Box undersize
  • Bug
  • Clients with malware installed
  • An [internal] virus outbreak, or "Bot-net"

Troubleshooting Tips:

In addition to the regular PCAP, sysinfo, event log, snapshots, etc...consider educating the customer on the proper use of Attack Detection.For a Siebel template on Attack Detection please click here.

Educating the customer on how to use TCPView.exe on their client-hosts, and what the output of this tool means, can help prove/disprove this possible here to download TCPView.exe for free.

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