Solutions

Your Client Workers are being maxed out

Solutions ID:    KB1965
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    04/28/2009
 

Problem Description

Your Client Workers are being maxed out

Resolution

Client Workers are Getting Maxed Out

Client Workers get maxed out for many reasons. Here are some common reasons:

  • ICAP bottleneck you can take a look on OPP/stat
  • DNS issue
  • Loop on certain traffic
  • Authentication failure or delay
  • Proxy upstream network issue
  • Box undersize
  • Bug
  • Clients with malware installed
  • An [internal] virus outbreak, or "Bot-net"



Troubleshooting Tips:

In addition to the regular PCAP, sysinfo, event log, snapshots, etc...consider educating the customer on the proper use of Attack Detection.For a Siebel template on Attack Detection please click here.

Educating the customer on how to use TCPView.exe on their client-hosts, and what the output of this tool means, can help prove/disprove this possible cause.click here to download TCPView.exe for free.


Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
 
 
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.
 
 

Your response will be used to improve our document content.

Ask a Question