Solutions

"404 error" when accessing a plug-in page

Solutions ID:    KB2515
Version:    2.0
Status:    Published
Published date:    03/02/2009
Updated:    04/20/2009
 

Problem Description

Why do I sometimes get a "404 Error" (web page not found) when trying to access a plug-in page using the browser interface?

Resolution

This error is rarely encountered, and does not usually indicate a missing file or broken link. When you reset your unit (for instance, after installing a new plug-in), you can log in to your PacketShaper while it is still loading user interface pages into memory, a process that generally takes a few seconds. If you get a 404 error shortly after resetting your unit, wait a few seconds and then try again.


Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
 
 
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.
 
 

Your response will be used to improve our document content.

Ask a Question