AV 2000 not pingable

Solutions ID:    KB2919
Version:    1.0
Status:    Published
Published date:    06/09/2009

Problem Description

I recieved my AV2000 RMA and i am not able to ping it or use serial cable.


The ProxyAV 2000 is shipped with an older version of ProxyAV code that does not support serial console access. In order to reach the ProxyAV you need to use IP and  a crossover cable to upgrade to a version of OS that has serial console access.  Any of the current ProxyAV OSes have access to the serial console.

Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.

Your response will be used to improve our document content.

Ask a Question