When registering a ProxySG via Director, error shows "connection error"
When configuring Director to register a ProxySG, an error message "connection error" shows up in GUI and CLI.
It is possible that the Director does not have an appliance certificate installed.
To confirm whether Director has an appliance certificate, please do the following:
1. Use a Secure Shell (SSH) application or serial console to connect to Director
2. Log in as an administrator (or admin) as below:
director login: admin
Welcome to SG-ME 184.108.40.206 #38189 2009.03.16-092918
If the "appliance-certificate does not exist." message appears, please use the following steps to obtain an appliance certificate.
Obtaining a Director Appliance Certificate with Internet access
To get a Director appliance certificate for a Director appliance that has access to the Internet:
director # config t
NOTE: This command creates a new private key, creates the Certificate Signing Request (CSR) signature for the private key, and sends the CSR to Blue Coat to get a corresponding appliance certificate.
To display the appliance certificate, please do the following command:
director (config) # show ssl appliance-certificate
Please refer to the Director Configuration and Management Guide (CMG) for the "No Internet Access" instruction on getting a Director apliance certificate. The CMGs are located at https://bto.bluecoat.com/documentation/pubs/Director/ .
Rate this Page
Please take a moment to complete this form to help us better serve you.