New installation of Reporter 9.x on Linux refuses to start - "Failed to load CURL library 'libcurl.so.3'
After performing a new and clean installation of Reporter 9.x on a Linux server, the service refuses to start. The most frequent occurance of this message is on Blue Coat Reporter Release Version 126.96.36.199, 45899 on Red hat LINUX machines using version 5.5.
Here is a snapshot you will see on the console or in bcreporter.out file:
2010-06-14 16:21:32 (4c168f4c) ALW.ERRO.START
This is caused by a missing libcurl. Install libcurl with your Linux distribution's package manager. Reporter should start up correctly once libcurl is installed.
To check if libcurl is installed on Fedora, use this command:
To install libcurl on Fedora, use this command:
NOTE1: More information on Curl, can be found here: Wiki link
NOTE2: For a list of avaialble LINUX commands pertenent to Bluecoat Reporter, see FAQ273
NOTE3: For detailed instructions on installing, or upgrading Reporter on linux, see FAQ240.
NOTE4: For other curl problems, and how to solve them, see KB3285
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