Solutions

Getting error message 'Invalid upgrade package' when downloading via FTP or HTTP to Director

Solutions ID:    KB3865
Version:    1.0
Status:    Published
Published date:    07/07/2010
 

Problem Description

director (config) # upgrade-package fetch ftp://10.0.0.10//DirectorImages/Director_5.3.1.3_35927_510.tgz username test password 123
% Failed to download file: Director_5.3.1.3_35927_510.tgz Invalid upgrade package

director (config) # upgrade-package fetch http://10.0.0.10//DirectorImages/Director_5.3.1.3_35927_510.tgz
% Failed to download file: Director_5.3.1.3_35927_510.tgz Invalid upgrade package

Resolution

1. The main reason of this invalid upgrade package is the image file corrupted.

2. Please try to download the image file again from BTO site https://bto.bluecoat.com/download/Director.

3. After downloading it, please fetch the image again to the Director.


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