Solutions

Cannot add policy after restore ProxySG 5.5.1.1/5.5.2.1

Solutions ID:    KB3882
Version:    1.0
Status:    Published
Published date:    07/11/2010
 

Problem Description

After the ProxySG was restored to defaults, "threat-protection" -> "malware scanning" settings remain "enabled" As a result, you cannot add any policy from VPM, if you enable "threat-protection" -> "malware scanning"settings before restoring.

Error message:
VPM error message

 

Resolution

Workaround for SGOS5.5.1.1/5.5.2.1

Before using VPM, disable "threat-protection" -> "malware scanning" by Web GUI or CLI.

 

This issue had been fixed in 5.5.3.1

 

 


Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
 
 
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.
 
 

Your response will be used to improve our document content.

Ask a Question