Solutions

The IntelligenceCenter Service Does Not Start

Solutions ID:    KB4225
Version:    1.0
Status:    Published
Published date:    12/28/2010
 

Problem Description

After installing IntelligenceCenter, the IC service does not start.

Resolution

If you have the following software installed on the IntelligenceCenter server, it might cause IC service not able to start:

- Java(TM) SE Development Kit
- Java(TM) SE Runtime Environment

To resolve the issue uninstall these applications using the server's "Control Panel" >> "Add or Remove Programs" and then reinstall IC.


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