Solutions

"Error connecting to SG" popup displayed when I access the ProxySG HTTP console in IE6 and IE7.

Solutions ID:    KB4240
Version:    1.0
Status:    Published
Published date:    01/04/2011
 

Problem Description

This problem is only seen in the following scenario:

  1. Internet Explorer 6 or 7
    This problem does not occur in Internet Explorer 8.
  2. Proxy setting of the browser uses the ProxySG.

Resolution

To resolve the error:

  1. Manage your ProxySG with a FireFox browser.
  2. Exclude the IP address of the ProxySG on your browser.
  3. Upgrade SGOS to 5.5.3.1 or later.
    This problem does not occur on SGOS 5.5.3.1 or later.

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