Solutions

The ProxySG 810 Appliance Displays a Low Voltage Warning.

Solutions ID:    KB4313
Version:    1.0
Status:    Published
Published date:    03/07/2011
 

Problem Description

The ProxySG 810 appliance displays a low voltage warning that typically appears between 1.14 to 1.18 Volts. It also sends SMTP warnings and shows the error in the event log.

Resolution


Blue Coat released a newer version of the CPU for the ProxySG 810 appliances starting with serial number 3808080000. Any unit with the serial number 3808080000 or higher will need to run the minimum OS version listed below:

  • SGOS 4.2.9.1
  • SGOS 4.3.1.1
  • SGOS 5.2.5.2
  • SGOS 5.3.1.5

Later versions of SGOS such as 5.4.x.x, 5.5.x.x, and 6.x already have the correction in all versions. If you experience a low voltage on those SGOS versions, please contact Blue Coat Technical Support for assistance.


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