Solutions

Unable to update ProxyAV virus definitions through ProxySG after upgrading to AVOS 3.3

Solutions ID:    KB4358
Version:    3.0
Status:    Published
Published date:    03/31/2011
Updated:    10/17/2013
 

Problem Description

You may not be able to update your ProxyAV virus definitions through ProxySG after upgrading to AVOS 3.3. This happens when you have protocol detection enabled on your ProxySG running SGOS 5.4.4, 5.5.3 or an earlier version.

This is due to the fix for CVE-2009-3555 - TLS/SSLv3 renegotiation. More information at https://kb.bluecoat.com/index?page=content&id=SA44

Resolution

1. Upgrade to the latest SGOS 5.4 and 5.5 GA. At the time of writing, they are SGOS 5.4.6.1 and SGOS 5.5.4.1 respectively. If you are using BCAAA, it should be upgraded along to the version that comes with the new SGOS.

2. As a workaround, disable SSL protocol detection with the Content Policy Language (CPL) below :

<Proxy>
     url.host=av-download.bluecoat.com http.method=CONNECT detect_protocol.ssl(no)


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