"Unable to launch the application." error when logging into the Director management console
When attempting to log into the Director management console you may receive an error message with the following text:
Clicking on the Details button reveals the following error:
This issue is caused by Java caching being disabled on your workstation.
To resolve this issue follow these steps:
After this is done, restart your web browser and try logging into the Director management console again - the issue should be resolved at this point.
Liinks to other articles:
For another issue with the Java based Director Management Console, see KB4260
For details on how to use RSA with the Java based Director Managment Console, See KB4557
Rate this Page
Please take a moment to complete this form to help us better serve you.