Solutions

AV1200s, AV1400s, and AV2400s unable to ping devices after upgrading to 3.3.1.3 or newer releases.

Solutions ID:    KB4596
Version:    1.0
Status:    Published
Published date:    09/01/2011
 

Problem Description

AV1200s, AV1400s, and AV2400s are unable to ping IP addresses from the management console ping utility or using the serial console's ping command if the ProxyAV is running 3.3.1.3 or newer.

This is a bug 166339.

Resolution

The only workaround to this issue is to downgrade the ProxyAV to 3.3.1.2 and then run restore-defaults from the serial console.  Doing this restores the configuration to default and the ProxyAV will need to be reconfigured.


Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
 
 
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.
 
 

Your response will be used to improve our document content.

Ask a Question