AV1200s, AV1400s, and AV2400s unable to ping devices after upgrading to or newer releases.

Solutions ID:    KB4596
Version:    1.0
Status:    Published
Published date:    09/01/2011

Problem Description

AV1200s, AV1400s, and AV2400s are unable to ping IP addresses from the management console ping utility or using the serial console's ping command if the ProxyAV is running or newer.

This is a bug 166339.


The only workaround to this issue is to downgrade the ProxyAV to and then run restore-defaults from the serial console.  Doing this restores the configuration to default and the ProxyAV will need to be reconfigured.

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