Solutions

I would like to fetch plug-ins, images, and executables from PolicyCenter. Do I need to allow anything through my firewall?

Solutions ID:    KB4633
Version:    1.0
Status:    Published
Published date:    09/20/2011
 

Problem Description

I have a firewall in place and when I try to fetch files from my PolicyCenter, I can't connect to the server and download files.  

 

Resolution

  PolicyCenter downloads fiiles by doing an HTTP Get for each of the images, plug-ins, or executables that the user selects.  

All the connections are initiated by PolicyCenter to outside server ftp.packetshaper.com which resolves to 8.21.4.36.

If you would like the PolicyCenter server to be allowed to download these files, all you would have to do is put an allow statement in your firewall for the following. 

Inside PolicyCenter server allow HTTP on Port 80 to ftp.packetshaper.com [8.21.4.36]


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