Solutions

Hosted reporting logs not showing in Cloud Reporter

Solutions ID:    KB4670
Version:    2.0
Status:    Published
Published date:    10/04/2011
Updated:    10/05/2011
 

Problem Description

Log files are uploaded to upload.threatpulse.com but no reporting data is displayed even waiting 24 hours later.

Resolution

it is important to run the LogChecker on the logs that will be uploaded to upload.threatpulse.com.  The log fields that MUST be included are:

date
time
cs-host
sc-status
cs-uri-scheme

If one of the above fields are not included the logs will fail to be processed and and no new reporting data will be added to the current reporting data seen in portal.

Extra fields that will help populate canned reports in portal but are not required are:

c-ip
cs-username
x-exception-id
cs-categories
cs(Referer)
s-action
rs(Content-Type)
cs-uri-path
cs-uri-query
x-virus-id


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