Solutions

AT&T Interwise Client / AT&T Connect Client

Solutions ID:    KB4736
Version:    2.0
Status:    Published
Published date:    10/31/2011
Updated:    10/28/2013
 

Problem Description

AT&T Interwise Client / AT&T Connect Client doesn't appear to function correctly through the ProxySG appliance using authentication.

Resolution

 

Authentication for this application must be bypassed for AT&T Interwise Client / AT&T Connect Client to operate properly. Alternatively, you can use surrogate credentials for authentication.

To bypass authentication, create policy similar to the following:

  1. Login to the Management Console and navigate to Configuration > Policy > Policy Files > Policy Files tab.
  2. Beside Install Local File from: and select Text Editor from the drop down list and click Install.
  3. Paste the following policy into the field and click Install.
    <Proxy>
    request.header.User-Agent="Interwise_Client" authenticate(no)
  4. Click Apply.

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