Solutions

ICAP Patience Page does not work with Internet Explorer 7 and 8 when the Pop-up Blocker is disabled

Solutions ID:    KB4786
Version:    2.0
Status:    Published
Published date:    12/27/2010
Updated:    12/02/2011
 

Problem Description

ICAP Patience Page does not work with Internet Explorer 7 and 8 when the Pop-up Blocker is disabled


Resolution

 

The root-cause of this issue is a change of behaviour in newer versions of the Internet Explorer browser. There are both SGOS software fixes and configuration work-arounds available.

 

Workaround
1. Enable the Pop-up Blocker in IE7 and IE8. This will make the browser more secure, so has additional benefits beyond addressing this issue.
2. Use the ICAP Trickling feature. This can be applied as the global default, or selectively using policy such as the following:

<Proxy>
 url.domain=affected_domain.com response.icap_feedback(trickle_start, 5)

 

Software Fixes

In SGOS 5.4.x:
Upgrade to 5.4.6.1 or higher

In SGOS 5.5..x:
Upgrade to 5.5.4.1 or higher


 


Rate this Page

Please take a moment to complete this form to help us better serve you.

Did this document help answer your question?
 
 
If you are finished providing feedback, please click the RATE CONTENT button. Otherwise, please add more detail in the following text box and then click RATE CONTENT.
 
 

Your response will be used to improve our document content.

Ask a Question