How to use the new ISO download to install Reporter 18.104.22.168 in a virtual environment.
With the advent of Blue Coat Reporter 22.214.171.124, Blue Coat released an ISO download. How do I install it using VMware Workstation?
What are these mount points used for?
The Reporter ISO bootable installs and loads Blue Coat’s distribution of Linux-BCOPA (Blue Coat Open Source Produce Administration), and Reporter software. The following steps are specific to VMware Workstation 7, but any virtualized environment will work.
To use VMware Workstation®:
Configuring the Linux-BCOPA distribution for Reporter 126.96.36.199:
When complete, the Virtual Machine will load the ISO bootable as a CD-ROM device. Click OK, and there will be a welcome message. From here, the user will be asked to configure the ethernet card. Click yes. Select either Dynamic IP Configuration (DHCP) or Manual Address Configuration, depending on networking needs. The most common selection is the latter.
The following screenshot is a manual selection with the IP address: 192.168.2.100
The subnet marks: 255.255.255.0
Click OK, and then click OK again.
Next, configure the hostname. If the client chose to manually configure the address, they will most likely choose to configure the hostname manually as well. If the client chose DHCP, they will most likely also choose to automatically configure the hostname via DHCP.
The next screen will prompt the user to select a root password (no screenshot). After the root password is set, Linux will be installed with the Reporter software.
After Linux is installed, remove any CD-ROMS/ISO connected to the virtual host, and then restart.
After restarting, login using the root user ID and password.
Checking your installation:
Frequently asked questions:
The mount point called /tmpfs (/dev/shm shared memory) is a temporary file system, created by Linux to improve the performance of application software and overall system performance. Its default size is half of the physical RAM. In this case, the RAM is 2 GB, so 1 GB is made available for the /tmpfs mount point. The mount point takes from the available space in the SWAP or hard disk partition.
This partition is created to store access logs, when sent via FTP, to the Linux server. For more information on how to extend the space of this partition, see the links to other articles below.
Add the ip_conntrack_ftp iptables module. To do this, add ip_nat_ftp and ip_conntrack_ftp to the IPTABLES_MODULES line in /etc/sysconfig/iptables-config and restart iptables (/etc/init.d/iptables restart). Doing it this way also survives a reboot. TIP: If the user wishes to test this, run 'modprobe ip_conntrack_ftp'.
Links to other articles:
For more information on the FTP mount point /sglogs, see KB4855
For more details on what other commands are helpful for Reporter running on Linux, see FAQ273
For troubleshooting help on memory dumps, see FAQ243
For help in creating a custom report, see FAQ243
If the client is installing Reporter into an ESXi 5.0 environment, the user may receive an error message similar to this one: Cannot setup NMI watchdog on CPU 0
Restart the installation. When choosing the Guest Operating System, select Other Linux (64-bit).
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