FTP log source failing on a new Reporter virtual machine (ISO image) installation
After installing the Reporter ISO-based virtual machine, you may encounter problems with setting up an FTP log source in Reporter.
The log source either loads and then unloads immediately, or stays stuck in "Processing" status indefinitely.
This is caused by restrictive IPTABLES rules in the Reporter Linux environment that prevent passive FTP connections from being established.
To permanently allow passive FTP connections perform the following steps:
After these steps are completed, log into the Reporter web GUI and reload the FTP log source.
At this point, passive FTP connections will be allowed and the log source will operate correctly.
NOTE: Please ensure your Reporter version is at least 220.127.116.11 as there was a related bug in Reporter 18.104.22.168 with FTP log sources
See the following article for more information on the related bug: KB4918
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