Cloud / ThreatPulse SSL Interception

Solutions ID:    KB5031
Version:    2.0
Status:    Published
Published date:    09/17/2013
Updated:    09/17/2013

Problem Description

For information:

> How do I enable SSL interception for the ThreatPulse / Cloud service?

> How do I bypass certain sites or categories from SSL interception for the ThreatPulse / Cloud service?

> After enabling SSL Interception, some sites do not appear to be intercepted.


To enable SSL interception for the ThreatPulse service:

  1. Log in to your ThreatPulse account (
  2. In Service Mode, select Network > SSL.
  3. Select On.
  4. Click Activate.

After you enable SSL interception, your end-users might begin receiving SSL warnings in the browser because the CA which signs the intercepted traffic is not automatically trusted by the browsers.

You must manually download the ThreatPulse SSL Root Certificate and install it into the browser Trusted Root Certification Authorities. This can normally be pushed out to your browsers through your internal organizations group-policy.

By default, the following categories are not intercepted, as they might contain private/personal information:

  • Brokerage/Trading
  • Financial Services
  • Health

To edit these categories, select Pass Through Categories and tick the categories to bypass SSL interception (or clear any categories).

You can also bypass specific domains or IP addresses. Click Pass Through Destinations.



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