Error "Blue Coat ProxyClient Tray Icon has stopped working" appears every 30 minutes

Solutions ID:    KB5073
Version:    2.0
Status:    Published
Published date:    04/19/2012
Updated:    09/18/2013

Problem Description

You receive the error message "Blue Coat ProxyClient Tray Icon has stopped working" every 30 minutes.

This issue is caused by a known error in McAfee VirusScan 8.8. 

Note: This issue does not occur if you are logged in to the workstation as an administrator.



Do one of the following:

  • Enable McAfee VirusScan Enterprise 8.8 ScriptScan
  • Install McAfee VirusScan Enterprise 8.8 Patch 1

For instructions or more information on this issue, see McAfee KnowledgeBase article KB71660.


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