Solutions

ESET Endpoint Antivirus (NOD32) updates fail to download

Solutions ID:    KB5139
Version:    2.0
Status:    Published
Published date:    07/03/2013
Updated:    07/03/2013
 

Problem Description

ESET NOD32 updates fail to download. This occurs in implementations using IWA authentication.

Resolution

Edit the local policy to bypass user agent "ESS Update" and allow it through the proxy.

  1. In the Management Console, go to Configuration > Policy > Policy Files.
  2. In the Install Policy section, select Text Editor from Install Local File from.
  3. Click Install
  4. Copy and paste the following lines into the dialog box that appears:
  5. <Proxy>
    request.header.User-Agent="ESS Update" authenticate(no) ALLOW

  6. Click Install.

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