Duplicate Serial Number error message (MACH5)
An appliance serial number is a unique identifier and can be used in only one instance of a ProxySG Virtual Appliance (ProxySG VA). You are receiving this error because two ProxySG VA’s in your ADN network have identical serial numbers. When an ADN manager receives a connection request from an ADN node with a duplicate serial number, the following measures are taken:
The health state of the ProxySG VA transitions to Critical, and the following alerts appear: License expired. All traffic is now bypassed and ADN Connection Status Disconnected.
Resolving the Duplicate Serial Number Error Message
To resolve the duplicate serial number error, you must take the following steps:
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