Solutions

% Unspecified error occurred when importing a SSL CA certificate

Solutions ID:    KB5245
Version:    2.0
Status:    Published
Published date:    08/03/2012
Updated:    08/02/2013
 

Problem Description

Cannot import the CA certificate or if it does import then the Certificate is not valid (Expired state).

Resolution

Note in the following CA you will see a space in front of each line apart from the lines containing "BEGIN CERTIFICATE" and "END CERTIFICATE"

-----BEGIN CERTIFICATE-----
 MIIDgzCCAuygAwIBAgIQRvzrurTQLw+SYJgjP5MHjzANBgkqhkiG9w0BAQUFADBf
 MQswCQYDVQQGEwJVUzEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xNzA1BgNVBAsT
 LkNsYXNzIDMgUHVibGljIFByaW1hcnkgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkw
 HhcNOTcwNDE3MDAwMDAwWhcNMTYxMDI0MjM1OTU5WjCBujEfMB0GA1UEChMWVmVy
 aVNpZ24gVHJ1c3QgTmV0d29yazEXMBUGA1UECxMOVmVyaVNpZ24sIEluYy4xMzAx
 BgNVBAsTKlZlcmlTaWduIEludGVybmF0aW9uYWwgU2VydmVyIENBIC0gQ2xhc3Mg
 MzFJMEcGA1UECxNAd3d3LnZlcmlzaWduLmNvbS9DUFMgSW5jb3JwLmJ5IFJlZi4g
 TElBQklMSVRZIExURC4oYyk5NyBWZXJpU2lnbjCBnzANBgkqhkiG9w0BAQEFAAOB
 jQAwgYkCgYEA2IKA6NYZAn0fhRg5JaJlK+G/1AXTvOY2O6rwTGxbtueqPHNFVbLx
 veqXQu2aNAoV1Klc9UAl3dkHwTKydWzEyruj/lYncUOqY/UwPpMo5frxCTvzt01O
 OfdcSVq4wR3Tsor+cDCVQsv+K1GLWjw6+SJPkLICp1OcTzTnqwSye28CAwEAAaOB
 4zCB4DAPBgNVHRMECDAGAQH/AgEAMEQGA1UdIAQ9MDswOQYLYIZIAYb4RQEHAQEw
 KjAoBggrBgEFBQcCARYcaHR0cHM6Ly93d3cudmVyaXNpZ24uY29tL0NQUzA0BgNV
 HSUELTArBggrBgEFBQcDAQYIKwYBBQUHAwIGCWCGSAGG+EIEAQYKYIZIAYb4RQEI
 ATALBgNVHQ8EBAMCAQYwEQYJYIZIAYb4QgEBBAQDAgEGMDEGA1UdHwQqMCgwJqAk
 oCKGIGh0dHA6Ly9jcmwudmVyaXNpZ24uY29tL3BjYTMuY3JsMA0GCSqGSIb3DQEB
 BQUAA4GBAECOSZeWinPdjk3vPmG3yqBirfQOCrt1PeJu2CzHv/S5jDabyqLQnHJG
 OfamggNlEcS8vy2m9dk7CrWY+rN4uR7yK0xi1f2yeh3fM/1z+aXYLYwq6tH8sCi2
 6UlIE0uDihtIeyT3ON5vQVS4q1drBt/HotSp9vE2YoCI8ot11oBx
 -----END CERTIFICATE-----


if you remove the space so the first character matches up with the beginning "-" of the first line then it will import correctly i.e.

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

If the certificate is already present then you should see "% Certificate Authority certificate has been imported already" and not unspecified error.


There are no debug logs for the certificates. The certificates are added to the registry. If you still have issues then please raise a service request with Blue coat support and upload a sysinfo, the CA cert in pem format and the output of the following :


https://x.x.x.x:8082/registry/show


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