Technical Alerts

Why does the SSH Key Authentication/ SSH Key Error display on the Blue Coat Director?

Technical Alerts ID:    TFA101
Version:    1.0
Status:    Published
Published date:    04/03/2012
 

Affected products and versions

Upgrading ProxySG appliance from SGOS 5.x to any 6.1 releases (earlier than 6.1.5.3) or any 6.2 release (earlier than 6.2.5.1), the ProxySG appliance can no longer be accessed from Director. 

Problem description

On the Director GUI, error  "SSH Key Authentication / SSH Key Error" displayed for ProxySG.

Resolution

In order for Director to re-establish connectivity with the ProxySG, please upgrade the affected Proxy appliance to SGOS 6.2.6.x (or higher). 

NOTE:  No other changes to either Director or the ProxySG are required.


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