Slow access to certain web sites after upgrading to SGOS 5
Affected products and versions
ProxySG SGOS 5.5.x.x
Beginning with SGOS 5.5.x.x, the ProxySG performs IPv4 and IPv6 DNS queries. Because not every DNS server is configured to answer to IPv6 queries, this can cause a delay since the ProxySG waits for an answer to the IPv6 query.
Issue is resolved in SGOS 184.108.40.206
If you do not wish to upgrade SGOS, you can work around the issue by adding the following CPL code to the Local Policy File. This code prevents the ProxySG from performing IPv6 DNS queries and, in most cases, fixes the slowness issue.
For information on how to install CPL into the local policy file, please see KB3495.
The issue is resolved in SGOS 220.127.116.11. Please see bug 139106 in the release notes. SGOS 18.104.22.168 and accompanying release notes can be downloaded from https://bto.bluecoat.com/download/product/41 . For information on how to upgrade SGOS, please see KB3608 titled "How do I upgrade SGOS on my ProxySG?".
Rate this Page
Please take a moment to complete this form to help us better serve you.