Director unable to push an overlay to any ProxySG that has been upgraded to SGOS 188.8.131.52
Affected products and versions
Any ProxySG that has been upgrade to SGOS 184.108.40.206.
Any attempts to push overlay files to a ProxySG never finish. The progress makes it to approximately 50% for about 10 to 20 minutes and then the following error is returned twice:
Not Connected - Device Disconnected
Models affected: The issue has been identified as only affecting 64 bit CPUs appliances of type 810, 8100 and 9000 SG models.
Fixed. Please see the Resolution section below.
The issue is resolved in SGOS 220.127.116.11. For additional information, please see bug 144460 in the SGOS 18.104.22.168 release notes. SGOS 22.214.171.124 and the accompanying release notes can be downloaded from https://bto.bluecoat.com/download/product/5351 . You will need to have a valid BTO login in order to download this update. If you are unsure if you have a valid BTO login, please search the knowledge base for "bto login".
For information on how to upgrade SGOS, please see KB3608.
Rate this Page
Please take a moment to complete this form to help us better serve you.