Technical Alerts

Reporter, version has been replaced with version

Technical Alerts ID:    TFA75
Version:    1.0
Status:    Published
Published date:    09/14/2011

Affected products and versions

Reporter, version Build 75434.

Problem description

Windows 2003 servers will crash the Reporter service on install, or ugprade, if they do not have the Microsoft Visual C++ 2005 Redistributable Package installed. For more details on this error, see KB4607


This has been fixed by replacing version Build 75434 with version Build 75707  as a downloadable on the website.


For users who want to stay on Build 75434, we recomend installing the Microsoft Visual C++ 2005 Redistributable Package.  However, Bluecoat Support strongly recomends moving to this newer version.


Download, and install, Bluecoat Reporter, Version,  Build 75707 , available on

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